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Operational bulletins

Operational bulletins

Important updates and announcements about our operation, policies and procedures.

Operational Bulletins

  • 1/21/2022

    Restrictions at RIC and ORF due to winter storm

    A winter storm is bringing freezing rain and snow to parts of the southeast U.S. As a result, we are restricting all cargo in and out of Richmond International Airport (RIC) and Norfolk International Airport (ORF) effective Friday, January 21 from 18:00 EST through 06:00 EST Monday, January 24 2022.
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  • 1/15/2022

    Winter Storm Izzy prompts restrictions on the East Coast

    Winter Storm Izzy is currently tracking through the Midwest and is expected to sweep across parts of the South and East through the holiday weekend. The storm is expected to bring heavy snow, ice and wind to the Eastern parts of the country. In anticipation of the severe weather, we are imposing restrictions at several stations.
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  • 1/6/2022

    Narrowbody restrictions in Eastern U.S. region due to winter storm

    A major winter storm is expected to hit the eastern United States within the next 24 hours bringing blizzard-like conditions and heavy snow. In response, United Cargo is announcing restrictions.
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  • 1/5/2022

    Temporary reduced hours of operation at SLC

    Effective immediately until January 12, the United Cargo freight facility at the Salt Lake City International Airport (SLC) will have reduced operating hours due to staffing issues.
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  • 1/5/2022

    Temporary reduced hours of operation at OGG

    Effective immediately until further notice, the United Cargo freight facility at the Kahului Airport (OGG) in Maui, Hawaii will have reduced operating hours due to staffing issues.
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  • 1/4/2022

    Trucking delays in the Southeast, Mid-Atlantic regions due to winter weather

    A quick-hitting winter storm brought heavy snow and dangerous conditions to the Southeast and Mid-Atlantic region. As a result, United Cargo’s trucking operations are experiencing delays.
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  • 1/3/2022

    Temporary cargo restrictions at Nashville International Airport (BNA)

    Effective immediately and until further notice, the United Cargo freight facility at Nashville International Airport (BNA) will be temporarily closed due to staffing issues. As a result, all inbound and outbound cargo and mail is restricted. Our Cargo Customer Service will proactively reach out to customers with shipments in transit.
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  • 12/28/2021

    Temporary reduced hours of operation at CLT

    During the period of December 28 through January 7, the United Cargo freight facility at the Charlotte Douglas International Airport (CLT) will have reduced operating hours due to staffing issues.
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  • 12/23/2021

    Temporary reduced hours of operation at CLE

    During the period of December 27 through December 31, the United Cargo freight facility at the Cleveland Hopkins International Airport (CLE) will have reduced operating hours due to staffing issues.
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  • 12/15/2021

    December 2021 Freight Facility Hours of Operation

    In observance of the Christmas Eve, Christmas Day, Boxing Day (Canada), New Year’s Eve and New Year’s Day holidays, some United Cargo freight facility locations in the U.S. and Canada will modify their hours of operation.
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  • 11/30/2021

    Skyway Aviation Handling Company Plc. announced as United’s cargo handler at LOS

    Effective December 1, 2021, United Cargo is pleased to announce that Skyway Aviation Handling Company Plc. (SAHCO) will begin providing cargo handling for United Cargo at Murtala Muhammed International Airport (LOS).
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  • 11/23/2021

    Evergreen Air Cargo Services Corp. announced as United’s cargo handler at TPE

    Effective December 1, 2021, United Cargo is pleased to announce that Evergreen Air Cargo Services Corp. (EGAC) will begin providing cargo handling for United Cargo at Taiwan Taoyuan International Airport (TPE).
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  • 11/2/2021

    Restrictions lifted and normal hours resume at John Glenn Columbus International Airport (CMH) freight facility

    Effective immediately, all outbound shipping restrictions have been lifted and normal hours of operation resume at the United Cargo freight facility at John Glenn Columbus International Airport (CMH) in Columbus, OH. We have ensured that our vendor now has the right resources in place to support our customers.
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  • 10/26/2021

    Cargo restrictions on the East Coast due to nor’easter

    United Cargo’s freight facilities in the northeast U.S. are experiencing extreme weather and flooding due to a nor’easter storm on the Atlantic Coast. In response, United Cargo is announcing restrictions.
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  • 10/25/2021

    Outbound restrictions at Missoula Montana Airport

    Effective October 25, 2021, and until further notice, all outbound cargo is restricted at the United Cargo Missoula Montana Airport (MSO) freight facility due to qualified staffing issues. This includes all QuickPak shipments. We expect these restrictions to be temporary until the issues are resolved. All inbound freight will continue to be accepted at MSO.
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  • 10/22/2021

    Temporary import hours at John Glenn Columbus International Airport

    Effective October 25 - 29, 2021, the United Cargo freight facility at John Glenn Columbus International Airport (CMH) in Columbus, OH will have adjusted hours due to qualified staffing limitations.
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  • 10/10/2021

    Outbound restrictions at John Glenn Columbus International Airport

    Effective October 11, 2021, and until further notice, all outbound cargo is restricted at John Glenn Columbus International Airport (CMH) in Columbus, OH due to qualified staffing issues. This includes all General Freight, Express Freight, QuickPak, LifeGuard, TrustUA, and UASecure shipments.
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  • 10/8/2021

    Freight Facility at Palm Beach International Airport (PBI) to be temporarily closed on Saturdays

    Effective immediately and until further notice, the United Cargo freight facility at Palm Beach International Airport (PBI) will be closed on Saturdays due to staffing issues. We expect this to be temporary until the staffing issues are resolved.
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  • 9/30/2021

    New Cargo freight facility address at McCarran International Airport (LAS)

    Effective October 1, 2021, United Cargo will be moving to a larger facility at McCarran International Airport (LAS) in Las Vegas, Nevada. Alliance Ground International will continue to be our cargo handler at the new address.
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  • 9/13/2021

    Cargo restrictions at IAH due to Tropical Storm Nicholas

    Tropical Storm Nicholas made landfall Monday night on Gulf Coast of Texas and is bringing dangerous winds, power outages, and extensive flooding to the area. Due to these weather conditions, we are experiencing impacts to our cargo operation at George Bush Intercontinental Airport (IAH) and Customer Service Center in Houston.
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  • 8/28/2021

    Station restrictions due to Hurricane Ida

    Keep track of the latest updates and station restrictions as a result of Hurricane Ida
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  • 8/27/2021

    Labor Day 2021 Freight Facility Hours of Operation

    In celebration of the Labor Day holiday, several United Cargo freight facility locations in the U.S. will modify their hours of operation on Monday, September 6.
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  • 7/21/2021

    New shipping facility at Miami International Airport

    United Cargo will be moving to a new facility at Miami International Airport (MIA) on August 1.
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  • 6/28/2021

    Expanded shipping facility hours at PHL

    Effective immediately, the United Cargo freight facility at Philadelphia International Airport (PHL) has expanded their hours of operation.
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  • 4/5/2021

    QuickPak and LifeGuard Shipments Return to ORD Terminal 1

    Due to the pandemic, United Cargo temporarily adjusted the pickup and drop-off locations last summer for our QuickPak and LifeGuard services at Chicago O'Hare International Airport (ORD).
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  • 3/3/2021

    Service Adjustments at SNA and YYC

    Due to the changing business environment brought on by the COVID-19 crisis, we are making adjustments to two of our stations; John Wayne Airport (SNA) in Orange County, CA, and Calgary International Airport (YYC) in Calgary, Canada.
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