Contact us

Contact us

We have dedicated and knowledgeable staff to answer your questions.

United Cargo has specialists available to answer your questions about using this website, booking your shipments, billing inquiries, and more. Our agents are available from 0600 to 2300 Central Time Monday through Friday and 0900 to 1730 Central Time on Saturday and Sunday.

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So we can help direct your inquiry faster, please select from the below request types.

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Contact details by Product

Product

Phone number (within the U.S.)*

Email address

Make a booking

GEN

1-800-UA-CARGO (1-800-822-2746)

EXP

1-800-UA-CARGO (1-800-822-2746)

QuickPak

1-800-UA-CARGO (1-800-822-2746)

TempControl

1-877-525-4628

LifeGuard

1-800-863-8666

TrustUA

1-855-822-2737

PetSafe

1-800-575-3335 or 1-832-235-1541

UASecure

1-800-UA-CARGO (1-800-822-2746)

Flowers

1-800-UA-CARGO (1-800-822-2746)

Submit a booking request. Book using GEN, EXP, QuickPak®, or TempControl.

Hazardous materials

1-800-UA-CARGO (1-800-822-2746)

Submit a booking request. Book using GEN, EXP, QuickPak®, or TempControl.

Perishables

1-800-UA-CARGO (1-800-822-2746)

Submit a booking request. Book using GEN, EXP, QuickPak®, or TempControl.

Seafood

1-800-UA-CARGO (1-800-822-2746)

Submit a booking request. Book using GEN, EXP, QuickPak®, or TempControl.

COVID-19 vaccine shipments

1-800-863-8666

Submit a booking request. Book using TempControl or LifeGuard.

International sales offices

Country/RegionCity (Airport Code)PhoneFax or Email
Argentina
Buenos Aires (EZE)
54-11-4313-2934
54-11-4313-2943
Australia
Melbourne (MEL)
+61 2 9317-4600 or
Local toll-free 1300 016824
N/A
Australia
Sydney (SYD)
+61 2 9317-4600 or
Local toll-free 1300 016824
N/A
Austria
Vienna (VIE)
+43 1 7007 36688
+43 1 7007 33361
Bahrain
Manama (BAH)
+973 173 39498
N/A
Bangladesh
Dhaka (DAC)
+88 02 8832-140/-150
+88 02 8819307
Belgium
Brussels (BRU)
+32 2 254 8880
+32 2 254 8889
Belize
Belize (BZE)
501-22-5-2163
501-22-5-2203
Brazil
Rio de Janeiro (GIG)
55 21 3398 7055 / 7290 / 7261
55 21 3398 7153
Brazil
Sao Paulo (GRU)
55 11 2445 6182 / 6181 / 6178
55 11 2445 5960
Bulgaria
Sofia (SOF)
+359 2 945 9228
+359 2 945 9228
Canada
Montreal (YUL)
514-422-9001
514-422-9008
Canada
Vancouver (YVR)
888-274-1989
604-597-5022
Canada
Calgary/Edmonton (YYC/YEG)
888-274-1989
905-629-4651
Canada
Toronto (YYZ)
905-629-4522
905-629-4651
China - People's Republic
Beijing/Peking (PEK)
86 10 8468 6605
86 10 6463 5636
China - People's Republic
Shanghai (PVG)
86 21 3311 4568
ext 8880/8881/8882/8872
86 21 6391 6730
Colombia
Bogota (BOG)
57 1 5870789
57 1 5870787
Costa Rica
Liberia (LIR)
+506 668 1029
+506 2668 1024
Costa Rica
San Jose (SJO)
+506 2443 4437 or
2443 4447
+506 2443 4473
Czech Republic
Prague (PRG)
+420 220 11 50 58
+420 220 11 50 42
Denmark
Billund (BLL)
+45 7535 4511
+45 7535 4569
Denmark
Copenhagen (CPH)
+45 3252 8520
+45 3252 8540
Dominican Republic
Puerto Plata (POP)
1 809 586 0241 /
1 809 586 0225
1 809 586 0239
Dominican Republic
Punta Cana (PUJ)
1 809 959 0181
N/A
Dominican Republic
Santo Domingo (SDQ)
1 809 549 9515
1 809 549 0848
Ecuador
Quito (UIO)
+5932 2920 771
+5932 2248 426
El Salvador
San Salvador (SAL)
503 22100491 and 0490 or
503 25303051
503 23149661
Estonia
Tallin (TLL)
+370 5 230 6089
+370 5 230 6028
Finland
Helsinki (HEL)
+370 5 230 6028
+358 9 8700 3515
France
Paris (CDG)
+33 1 86 99 55 72
Germany
Frankfurt (FRA)
Munich (MUC)
+49 - 69 - 945 189317
Guam
Guam (GUM)
1 (832) 235-1539
Guatemala
Guatemala City (GUA)
502 2361 5778 /
502-2261-2765
502-2260-6743
Honduras
San Pedro Sula (SAP)
+504 2501 0481
504-2668-7177
Hong Kong, China
Hong Kong (HKG)
852 3129 2333
852 3129 2345
Hungary
Budapest (BUD)
+36 29 550 570
+36 29 550 580
India
Mumbai (BOM)
+91 98208 77892
India
Delhi (DEL)
+91 88606 45236
Indonesia
Jakarta (CGK)
62 21 55912869 or
62 21 55912870
62 21 55911599
Ireland
Dublin (DUB)
353-1-844-4466
N/A
Israel
Tel Aviv (TLV)
+972 3 9718777
+972 3 9721803
Italy
Milan (MXP)
Rome (FCO)
+39 06 6595 27307
+39 06 6595 27306
Jamaica
Montego Bay (MBJ)
1876-940-3140
1876-979-5561
Japan
Nagoya (NGO)
Osaka (KIX)
Tokyo (NRT)
+81-3-6732-5078
Korea
Seoul (ICN)
82 2 778-4965 or
82 2 778-4966 or
82 2 778-4967
82 2 318 7013
Kuwait
Kuwait City (KWI)
+965 66087336
N/A
Latvia
Riga (RIX)
+371 67009141
+371 67009142
Lithuania
Karachi (VNO)
+370 5 230 6089
+370 5 230 6028
Malaysia
Kuala Lumpur (KUL)
603 2142-3111
603 2144-2055
Marshall Islands
Kwajalein (KWA)
Majuro (MAJ)
1 (832) 235-1539
Mexico
Leon (BJX)
52 472 748 21 95
N/A
Mexico
Cancun (CUN)
Merida (MID)
52 998 886 2265
N/A
Mexico
Guadalajara (GDL)
52 33 36 88 52 69
N/A
Mexico
Mexico City (MEX)
52 55 57 85 22 72
52 552 784 0215
Mexico
Monterrey (MTY)
52 81 10 88 82 51
N/A
Mexico
Puerto Vallarta (PVR)
52 322 221 2077
N/A
Micronesia
Kosrae (KSA)
Pohnpei (PNI)
Truk (TKK)
Yap (YAP)
1 (832) 235-1539
Netherlands
Amsterdam (AMS)
+31 20 316 0370
+31 20 604 1431
New Zealand
Auckland (AKL)
+64 9 887 4105
N/A
Nicaragua
Managua (MGA)
505 2233-8001
505 2263-1000
Nigeria
Lagos (LOS)
+234 805 852 8784
N/A
Norway
Oslo (OSL)
+47 232 92540
+47 223 61305
Pakistan
Karachi (KHI)
Praetorian (PVT.) LTD.
+92 21 3457 5599
Palau
Koror (ROR)
680 587-3509
680 587-2288
Panama
Panama (PTY)
507 2384657 /
507 2384411
507 238 4585
Peru
Lima (LIM)
511-575-2720
511-575-5053
Philappines
Manila (MNL)
632 851-1618
632 851-9683
Poland
Warsaw (WAW)
+48 22 500 29 00/01
+48 22 500 29 03
Portugal
Lisbon (LIS)
Porto (OPO)
GEN AIR Portugal
+351 21 099 8450
N/A
Puerto Rico
San Juan (SJU)
787-253-7123 /
787-253-3473
787-791-1080
Saipan
Obyan (SPN)
670 288-0360
670 288-0363
Singapore
Singapore (SIN)
65 6446-7459
N/A
Slovakia
Bratislava (BTS)
+421 2 38102025
+421 2 38103623
Spain
Barcelona (BCN)
+34 93 478 6193
+34 93 478 7642
Spain
Madrid (MAD)
+34 91 748 1980
+34 91 393 6826
Sri Lanka
Colombo (CMB)
+94 11 4609635
+94 11 244 8204
Sweden
Stockholm (ARN)
+46 8 594 41 190
+46 8 594 42 244
Sweden
Malmo (MMX)
+46 40 36 38 00
+46 40 36 38 18
Switzerland
Geneva (GVA)
+41 22 717 82 86
+41 22 717 88 59
Switzerland
Zurich (ZRH)
+41 44 874 67 57
+41 44 874 67 61
Taiwan
Taipei (TPE)
886 2 2503-4123
886 2 2503-4122
Thailand
Bangkok (BKK)
66 2 353-3990
ext. 3988
66 2 353-3992
Trinidad and Togago
Port of Spain (POS)
+305 925-0709
N/A
Turkey
Istanbul (IST)
+90 (212) 244 2035
+90 (212) 292 3446
United Arab Emirates
Dubai (DXB)
97 14 299-0929
+971 4 299-0939
United Kingdom
London (LHR)
+44 (0)203 901 5104
Vietnam
Ho Chi Minh (SGN)
84 8 3547-0037
ext 201
84 8 3547-0041

Write us at:

United Cargo
900 Grand Plaza Drive
Houston Texas 77067

United Airlines
Cargo Revenue Accounting – WHQFA
P.O. Box 66100
Chicago, IL 60666-0100