EXP

EXP

When time is of the essence, EXP gets your shipment there faster

Ship with EXP for higher boarding priority status and access to high-demand flights.

Book your shipment

EXP at a glance

Performance is the priority

EXP at a glance

Performance is the priority

Features

Booking

Book your shipment within our 14-day booking window online or by phone.

Network availability

United network, trucking providers and interline partners

Customer support

Contact center assistance: call 1-800-UA-CARGO (1-800-822-2746) or email cargo@united.com

Boarding priority

Higher than GEN and some other shipment types 

Acceptance and recovery

Expedited

Tracking

Updates at each progress point*

Aircraft

Widebody, narrow body and trucks available**

Size and weight limits

None (within aircraft specs)

Loading and unloading

Wide range of ULD types available***

Booking

Book your shipment

Book your EXP shipment now online or by phone

Book your shipment

Acceptance Times

Shipment acceptance at origin minimum times (prior to scheduled flight departure). Acceptance times may vary by location. See station information for specific drop-off locations and times. See the rules & regulations page for shipment acceptance definition.

  • 01
    INTRA-U.S. SHIPMENTS
    INTRA-U.S. SHIPMENTS
    • Screened Cargo

      U.S. hub locations*

      120min.
    • Screened Cargo

      All other locations

      120min.
    • Unscreened Cargo

      U.S. hub locations*

      120min.
    • Unscreened Cargo

      All other locations

      120min.
  • 02
    INTERNATIONAL SHIPMENTS
    INTERNATIONAL SHIPMENTS
    • Screened Cargo

      Gateway locations**

      180min.
    • Screened Cargo

      All other locations

      120min.
    • Unscreened Cargo

      Gateway locations**

      180min.
    • Unscreened Cargo

      All other locations

      120min.

Recovery Times

Pick up times (after actual flight arrival)

  • 01
    INTRA-U.S. SHIPMENTS
    INTRA-U.S. SHIPMENTS
    • Intra-U.S. shipments
      120min.
  • 02
    INTERNATIONAL SHIPMENTS
    INTERNATIONAL SHIPMENTS
    • International shipments
      180min.

Performance guarantee update

United reserves the right to terminate or suspend the Performance Guarantee refunds program at any time and for any reason without notice. Refunds will also not be paid if United determines, in its sole discretion, that the delay was caused by weather conditions, mechanical delay of aircraft, or any other reason beyond United Cargo's control.