Book your shipment
Book your UAPremium shipment now via email or phone
- By email: Contact our team at UAP@united.com for more details.
- By phone: Within the U.S., call 1-800-863-8666. Outside the U.S., call your local international sales office.
UAPremium
When your most critical shipments exceed 100 lbs., UAPremium is here to transport them across the world with care
Booked with high boarding priority, UAPremium shipments are monitored from origin to destination.
UAPremium at a glance
Performance is the priority
Whether it’s across the country or between continents, UAPremium moves your cargo quickly without sacrificing careful handling and customer support. Choose UAPremium to ensure your shipments arrive on time, every time.
UAPremium at a glance
Performance is the priority
Whether it’s across the country or between continents, UAPremium moves your cargo quickly without sacrificing careful handling and customer support. Choose UAPremium to ensure your shipments arrive on time, every time.
Priority boarding
UAPremium shipments are guaranteed the highest boarding priority over all other United freight products.
Features
Booking | Book your shipment within our 14-day booking window via email or by phone |
Network availability | United network and trucking providers |
Customer support | Contact center assistance: Call 1-800-863-8666 or email UAP@united.com |
Boarding priority | Highest boarding priority among freight products |
Acceptance and recovery | Expedited |
Tracking | Updates at each progress point by an exclusive monitoring desk* |
Aircraft | Widebody, and narrowbody aircraft and trucks available** |
Size and weight limits | None (within aircraft specs) |
Loading and unloading | Wide range of ULD types available*** |
Air freight shipments must meet specific TSA security requirements before being transported on passenger or cargo aircraft.
*You may include GPS and electronic tracking devices in your shipment for additional visibility. View a list of tracking devices approved for use on United aircraft.
Learn more about UAPremium
| File Name | File Type | Download |
|---|---|---|
UAPremium Specialty Product PDF | PDF |
Acceptance Times
Shipment acceptance at origin minimum times (prior to scheduled flight departure).
Acceptance times may vary by location. See station information for specific drop-off locations and times. See the rules and regulations page for shipment acceptance definitions.
- 01INTRA-U.S. SHIPMENTS
- Screened Cargo
U.S. hub locations*
120min. - Screened Cargo
All other locations
120min. - Unscreened Cargo
U.S. hub locations*
120min. - Unscreened Cargo
All other locations
120min.
- 02INTERNATIONAL SHIPMENTS
- Screened Cargo
Gateway locations**
180min. - Screened Cargo
All other locations
120min. - Unscreened Cargo
Gateway locations**
180min. - Unscreened Cargo
All other locations
120min.
*United's U.S. hub locations are DEN, EWR, IAD, IAH, LAX, ORD and SFO.
**The gateway location is the station where the shipment is loaded on an international flight.
Recovery Times
Pick-up times (after actual flight arrival)
- 01INTRA-U.S. SHIPMENTS
- Intra-U.S. shipments120min.
- 02INTERNATIONAL SHIPMENTS
- International shipments180min.