About us

About us

United Cargo is committed to award-winning customer service with industry-leading operational and on-time performance. We believe that making United a great place to work will result in employees who are more committed than ever to delighting our customers.

We deliver business-friendly service via the cargo capacity of the world’s most comprehensive route network.

With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., and enhanced service to and from Asia and Australia, Europe, Latin America, Africa and the Middle East, United Cargo can quickly transport customers’ shipments to and from virtually any city in the world.

Meet the United Cargo Leadership Team

  • Jan Krems

    President, Cargo - United Airlines

    Vice President Cargo

    Responsible for all aspects of United Cargo's operations, customer service, sales and marketing activity, revenue management, product quality, and technology solutions.

  • Christopher Busch

    Vice President Cargo Americas – United Airlines

    Managing Director Americas, Cargo

    Responsible for all aspects of United Cargo's activity in the Americas region including sales, operations, and revenue management.

  • Jacques Leijssenaar

    Vice President Cargo EMEIA – United Airlines

    Managing Director EMEIA, Cargo

    Responsible for all aspects of United Cargo's activity in the EMEIA region including sales, operations, and revenue management.

  • Mirco Renfer

    Vice President Cargo Asia Pacific – United Airlines

    Managing Director APAC, Cargo

    Responsible for all aspects of United Cargo's activity in the APAC region including sales, operations, and revenue management.

  • Helen Kristensen

    Vice President Cargo SIGMA+ Team – United Airlines

    Managing Director SIGMA+, Cargo

    Responsible for all aspects of United Cargo’s Strategy, Innovation, Government, Marketing & AirMail (SIGMA+).

  • Mark Albrecht

    Managing Director Cargo Logistics – United Airlines

    Director Logistics, Cargo

    Responsible for overseeing United Cargo's costs and capital expenditures, as well as leading United's ULD assets, Cargo’s Road feeder services, Safety, Policy, and Procedure.

  • Manu Jacobs

    Vice President Cargo Strategic Partners, and Specialty Products – United Airlines

    Managing Director – Strategic Partners and Specialty Products, Cargo

    Responsible for all aspects of United Cargo’s specialty product portfolio and key strategic partnerships.

United Cargo was the first commercial airline to deliver COVID-19 vaccines to the U.S.