Q. How can I arrange a shipment via United Cargo?

Q. I would like to register all my company's offices as users of unitedcargo.com. How do I do this?

Q. I'm a registered user and my company moved to a new location. How do I update our company information?

Q. Where can I get information about United Cargo's shipping services?

Q. Can I book something to an area that is only served by a United Express^® flight?

Q. Why does my shipment show Waitlisted on the booking confirmation page?

Q. Where can I get air waybill stock?

Q. Where can I find a station's FIRMS code?

Q. I used to have recur bookings with United Cargo. How are recur bookings handled in your new system?

Q: I am located outside the United States. Do I have to call the United States to ask questions or book shipments?

Q. What SCR code should I use to ensure accurate pricing for my shipment?

Q. How do I get rate information for a shipment?

Q. Are there any storage fees or import charges I should be aware of?

Q. Where can I find information on transporting pets?

Q. I have a question on packaging requirements, where do I find this information?

Q. Are there any package weight and size restrictions?

Q. What is the difference between actual weight and dimensional weight?

Q. How do I track my shipment?

Q. How do I see the customs status of my shipment?

Q. How can I check on a flight's departure or arrival status?

Q. Where can I get help with a question about a United Cargo invoice?