GEN

GEN

Air freight on time and on budget

Choose GEN to leverage the global United network at the best price point for your logistics needs.

Book your shipment

GEN at a glance

Global service at a great value

GEN delivers excellent logistics value on an air freight network with worldwide scope and exceptional service.

GEN at a glance

Global service at a great value

GEN delivers excellent logistics value on an air freight network with worldwide scope and exceptional service.

Features

Booking

Book your shipment within our 14-day booking window online or by phone.

Network availability

United network, trucking providers and interline partners

Customer support

Contact center assistance: call 1-800-UA-CARGO (1-800-822-2746) or email cargo@united.com

Tracking

Updates at each progress point*

Aircraft

Widebody, narrow body and trucks available**

Size and weight limits

None (within aircraft specs)

Loading and unloading

Wide range of ULD types available***

Booking

Book your shipment

Book your GEN shipment now online or by phone

Book your shipment

Acceptance Times

Shipment acceptance at origin minimum times (prior to scheduled flight departure). Acceptance times may vary by location. See station information for specific drop-off locations and times. See the rules & regulations page for shipment acceptance definition.

  • 01
    INTRA-U.S. SHIPMENTS
    INTRA-U.S. SHIPMENTS
    • Screened Cargo

      U.S. hub locations*

      120min.
    • Screened Cargo

      All other locations

      120min.
    • Unscreened Cargo

      U.S. hub locations*

      240min.
    • Unscreened Cargo

      All other locations

      120min.
  • 02
    INTERNATIONAL SHIPMENTS
    INTERNATIONAL SHIPMENTS
    • Screened Cargo

      Gateway locations**

      240min.
    • Screened Cargo

      All other locations

      120min.
    • Unscreened Cargo

      Gateway locations**

      360min.
    • Unscreened Cargo

      All other locations

      120min.

Recovery Times

Pick up times (after actual flight arrival)

  • 01
    INTRA-U.S. SHIPMENTS
    INTRA-U.S. SHIPMENTS
    • Intra-U.S. shipments
      120min.
  • 02
    INTERNATIONAL SHIPMENTS
    INTERNATIONAL SHIPMENTS
    • International shipments
      240min.