About us - biography - Helen Kristensen


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Helen Kristensen, Global Director, Government, Postal and Strategic Accounts

Helen Kristensen

Helen Kristensen is Global Director, United Cargo Government, Postal and Strategic Accounts for United Airlines. She is responsible for planning and directing the activities of our government contracts, global postal partnerships and leading the team of United Cargo's most experienced sales professionals who manage the organization's largest global accounts. 

Kristensen joined United Airlines in 1995 and held management positions in Passenger Sales, Airport Operations, Customer Service, Customer Satisfaction and United's Mileage Plus organization. She also served as a United Cargo Sales Strategic Partner Manager for seven years prior to assuming her current role. 

Kristensen received her BA from The University of Western Ontario in Canada and her MBA from York University Schulich School of Business in Toronto. She is fluent in five languages, with speaking and understanding competence in five additional languages.