Operational bulletins


Temporary Change in Service Location in ORD for QPK and LG    06/19/20

Due to the changing business environment brought on by the COVID-19 crisis, United Cargo will temporarily adjust the pickup and drop-off locations for our QuickPak and LifeGuard services at Chicago O'Hare International Airport in Chicago, Illinois (ORD).

Effective July 1, 2020 and until further notice, tender and recovery for QuickPak and LifeGuard shipments will move from the current servicing location adjacent to ORD United Terminal 1 to the United Cargo Freight Facility.

The United Cargo Facility in ORD is located at:

630 Main Cargo Road
Chicago, IL 60666

Please note the customer service hours of operation at our ORD Cargo Facility:

Daily: 0500-2300

The drop-off and recovery times for QuickPak and LifeGuard shipments are as follows:

- For QuickPak or LifeGuard shipments that do not include dangerous goods, shipments must be accepted and processed one hour before departure time.
- For QuickPak or LifeGuard shipments that include dangerous goods, shipments must be accepted and processed ninety minutes before departure time.
- Recovery time for all QuickPak and LifeGuard shipments is one hour after arrival time.
- Please note, drivers are required to time stamp arrival at the United Cargo facility for both drop-off and pick up of customer shipments.

All inbound and outbound QuickPak and LifeGuard shipments in ORD will be handled at the United Cargo Facility during the normal freight facility operating hours shown above, effective July 1 and until further notice. Customers should utilize ramp door 36 for tender or use the facility's main entrance.

We regret any inconvenience caused by this temporary relocation and thank you for your patience and understanding. As always, United Cargo values your support of our QuickPak and LifeGuard products and appreciates your business and continued loyalty.






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