About us

About us

United Cargo is committed to award-winning customer service with industry-leading operational and on-time performance. We believe that making United a great place to work will result in employees who are more committed than ever to delighting our customers.

We deliver business-friendly service via the cargo capacity of the world’s most comprehensive route network.

With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., and enhanced service to and from Asia and Australia, Europe, Latin America, Africa and the Middle East, United Cargo can quickly transport customers’ shipments to and from virtually any city in the world.

Meet the United Cargo Leadership Team

  • Jan Krems

    President, United Cargo

    Responsible for all aspects of United Cargo, including operations, customer service, sales and marketing activity, revenue management, product quality, and technology solutions.

  • Chris Busch

    Vice President, United Cargo Americas

    Responsible for all aspects of United Cargo's activity in the Americas region including sales, operations, and revenue management.

  • Jacques Leijssenaar

    Vice President, United Cargo EMEIA

    Responsible for all aspects of United Cargo's activity in the EMEIA region including sales, operations, and revenue management.

  • Mirco Renfer

    Vice President, United Cargo Asia Pacific

    Responsible for all aspects of United Cargo's activity in the APAC region including sales, operations, and revenue management.

  • Peggy Guse

    Global Managing Director, Cargo Marketing, Customer Service and Alliances

    Responsible for marketing and advertising, customer service and support, and alliance partnerships.

  • Helen Kristensen

    Global Director, Government, Postal and Strategic Accounts

    Responsible for government contracts, global postal partnerships and leading the team of United Cargo's most experienced sales professionals who manage large global accounts.

  • Mark Albrecht

    Global Director, Cargo Logistics

    Responsible for the oversight of United Cargo's costs and capital expenditures as well as management of United's ULD assets, road feeder service and transport of company material.

  • Manu Jacobs

    Global Director, Specialty Products

    Responsible for product development and sales for United Cargo’s suite of specialty products.

United Cargo was the first commercial airline to deliver COVID-19 vaccines to the U.S.