Service Disruption – Houston (IAH): Our IAH facility is currently impacted by a power outage and cannot accept or send shipments at this time. We will provide updates as soon as the issue is resolved.

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Shipping tools and information

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About United Cargo

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Book shipments and manage your bookings online.

United Cargo Booking Tool

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Track with:

View the electronic tracking and temperature-monitoring devices accepted on our mainline aircraft.

Approved GPS and tracking devices

Track

Economical and reliable air freight service.

Expedited service for priority shipments.

QuickPak

Prioritized cool or controlled room temperature shipments.

TempControl

Lifesaving medical and emergency shipments.

LIFEGUARD

Specialized service for funeral shipments. 

TrustUA

Transportation and monitoring for high-value items. 

UASecure

UAPremium

Shipments that require special handling such as flowers, perishables, hazardous materials, seafood, and COVID-19 vaccine materials.

Learn about special handling

Products

See cargo specifications and capacity for our fleet.

Aircraft Specifications

View container compatibility with our aircraft.

Container Specifications

e-AWB

We're introducing features to make your booking experience easier than ever. 

eFreight

FAQs

Search and download schedules for all flight and truck routes.

FLIGHT AND TRUCK SCHEDULES

Register to ship with us or sign up to book online.

Getting started with United Cargo

How to book online, prepare your air waybill and more.

HOW TO SHIP

Find addresses, hours of operation, and product capabilities for our cargo facilities.

Station Information

We’re embracing the goal of becoming net-zero by 2050 by reducing our greenhouse gas emissions 100%.

Eco-Skies Alliance

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Request Body Sample

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(If more than five UN numbers must be entered, please <a href="/en/us/learn/support/contact-us.html">call us</a> to complete this booking request.)

Pieces, weight, dimensions and volume

Track GHS Shipment with:

The reference number entered was not found. Please try again or email <a href="mailto:govcargo@united.com">govcargo@united.com</a> for assistance.

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Stock request form

Create new bookings, View or manage your existing bookings.

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Air Waybill Capture

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So we can help direct your inquiry faster, please select from the below request types.

Upload up to 5 photos or additional reference files to support the request form.

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Shipment Details

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Type of Shipment

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Air waybill number

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<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://customer.unitedcargo.com/s/onlinebookingrequest/">My Cargo</a> page to get started. If you’re not registered yet, <a href="https://customer.unitedcargo.com/s/registration">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="http://www.unitedcargo.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://customer.unitedcargo.com/s/onlinebookingrequest">My Cargo</a> page to get started. If you’re not registered yet, <a href="https://customer.unitedcargo.com/s/registration">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="https://unitedcargo-stg-aws.ual.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://mycargo.unitedcargo.com/cargo/">My Cargo</a> page to get started. If you’re not registered yet, <a href="http://www.unitedcargo.com/en/us/book/getting-started.html">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="http://www.unitedcargo.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

United Cargo API Portal

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Track and trace up to ten shipments at a time by entering either the air waybill number or the confirmation number.

United Cargo Booking Tool

Approved GPS and tracking devices

Learn about special handling

Eco-Skies Alliance

Pre Flight

EWR

Shipment details