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Shipping tools and information

Support

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About United Cargo

Book Online

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Book shipments and manage your bookings online.

United Cargo Booking Tool

Book

Track with:

View the electronic tracking and temperature-monitoring devices accepted on our mainline aircraft.

Approved GPS and tracking devices

Track

Economical and reliable air freight service.

Expedited service for priority shipments.

QuickPak

Prioritized cool or controlled room temperature shipments.

TempControl

Lifesaving medical and emergency shipments.

LIFEGUARD

Specialized service for funeral shipments. 

TrustUA

Transportation and monitoring for high-value items. 

UASecure

UAPremium

Shipments that require special handling such as flowers, perishables, hazardous materials, seafood, and COVID-19 vaccine materials.

Learn about special handling

Products

See cargo specifications and capacity for our fleet.

Aircraft Specifications

View container compatibility with our aircraft.

Container Specifications

e-AWB

We're introducing features to make your booking experience easier than ever. 

eFreight

FAQs

Search and download schedules for all flight and truck routes.

FLIGHT AND TRUCK SCHEDULES

Register to ship with us or sign up to book online.

Getting started with United Cargo

How to book online, prepare your air waybill and more.

HOW TO SHIP

Find addresses, hours of operation, and product capabilities for our cargo facilities.

Station Information

We’re embracing the goal of becoming net-zero by 2050 by reducing our greenhouse gas emissions 100%.

Eco-Skies Alliance

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Request Body Sample

Response body sample

(If more than five UN numbers must be entered, please <a href="/en/us/learn/support/contact-us.html">call us</a> to complete this booking request.)

Pieces, weight, dimensions and volume

Track GHS Shipment with:

The reference number entered was not found. Please try again or email <a href="mailto:govcargo@united.com">govcargo@united.com</a> for assistance.

if you go back to My Air Waybill before saving , all your information will be lost. 

Your information won't be saved

Create new bookings, View or manage your existing bookings.

Book a shipment

Book or Manage Shipments

Will you provide documentation at the time of tender?

Air Waybill Capture

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Your request has been successfully submitted

So we can help direct your inquiry faster, please select from the below request types.

Upload up to 5 photos or additional reference files to support the request form.

Please select the type of shipment.

Shipment Details

Submit a Request

Supporting Documents

Type of Shipment

You are being timed-out due to inactivity. You will be logged off automatically in 5 minutes.

Please enter a valid shipment identifier.

Air waybill number

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Search Station information:

Station information

Customs and Payments

The location you searched for either does not exist or there is no service available at this location.

Products available at this station

Product Information

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://customer.unitedcargo.com/s/onlinebookingrequest/">My Cargo</a> page to get started. If you’re not registered yet, <a href="https://customer.unitedcargo.com/s/registration">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="http://www.unitedcargo.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://customer.unitedcargo.com/s/onlinebookingrequest">My Cargo</a> page to get started. If you’re not registered yet, <a href="https://customer.unitedcargo.com/s/registration">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="https://unitedcargo-stg-aws.ual.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://mycargo.unitedcargo.com/cargo/">My Cargo</a> page to get started. If you’re not registered yet, <a href="http://www.unitedcargo.com/en/us/book/getting-started.html">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="http://www.unitedcargo.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

United Cargo API Portal

index

<p>Track and trace up to ten shipments at a time by entering either the air waybill number or the confirmation number.</p>

United Cargo Booking Tool

Approved GPS and tracking devices

Learn about special handling

Eco-Skies Alliance

In Transit

JFK

Shipment details