Terminal Servicing

Roanoke

United States

Phone

Freight Facility

QuickPak

LifeGuard

PetSafe

Roanoke-Blacksburg Regional Airport

Credit cards

Debit cards

United/IATA account

Cargo Sprint

Experience new and improved booking capabilities. <a style="color:#006080" tabindex="-1" href="https://customer.unitedcargo.com/s/login/">Login today!</a>

carry-on-2

payment-icons

shipment-complete-blue

shipment-complete-green

shipment-status-arrived

shipment-status-delivered

shipment-status-pre-flight

shipment-status-transferred

shipment-status-transit

stations-alerts-blue

stations-alerts-green

stations-alerts-red

stations-alerts-yellow

tracking-alert

Shipping tools and information

Support

Legal

About United Cargo

Book Online

Send us an Email

Give us a call

Book shipments and manage your bookings online.

United Cargo Booking Tool

Book

Track with:

View the electronic tracking and temperature-monitoring devices accepted on our mainline aircraft.

Approved GPS and tracking devices

Track

Economical and reliable air freight service.

Expedited service for priority shipments.

Prioritized cool or controlled room temperature shipments.

TempControl

Lifesaving medical and emergency shipments.

LIFEGUARD

Specialized service for funeral shipments. 

TrustUA

Transportation and monitoring for high-value items. 

UASecure

UAPremium

Shipments that require special handling such as flowers, perishables, hazardous materials, seafood, and COVID-19 vaccine materials.

Learn about special handling

Products

See cargo specifications and capacity for our fleet.

Aircraft Specifications

View container compatibility with our aircraft.

Container Specifications

e-AWB

We're introducing features to make your booking experience easier than ever. 

eFreight

FAQs

Search and download schedules for all flight and truck routes.

FLIGHT AND TRUCK SCHEDULES

Register to ship with us or sign up to book online.

Getting started with United Cargo

How to book online, prepare your air waybill and more.

HOW TO SHIP

Find addresses, hours of operation, and product capabilities for our cargo facilities.

Station Information

We’re embracing the goal of becoming net-zero by 2050 by reducing our greenhouse gas emissions 100%.

Eco-Skies Alliance

Learn

unitedcargo.com

Field legend for {API_NAME} use case {ID}

Request Body Sample

Response body sample

(If more than five UN numbers must be entered, please <a href="/en/us/learn/support/contact-us.html">call us</a> to complete this booking request.)

Pieces, weight, dimensions and volume

Track GHS Shipment with:

The reference number entered was not found. Please try again or email <a href="mailto:govcargo@united.com">govcargo@united.com</a> for assistance.

if you go back to My Air Waybill before saving , all your information will be lost. 

Your information won't be saved

Create new bookings, View or manage your existing bookings.

Book a shipment

Book or Manage Shipments

Will you provide documentation at the time of tender?

Air Waybill Capture

Request submitted

Your request has been successfully submitted

So we can help direct your inquiry faster, please select from the below request types.

Upload up to 5 photos or additional reference files to support the request form.

Please select the type of shipment.

Shipment Details

Submit a Request

Supporting Documents

Type of Shipment

You are being timed-out due to inactivity. You will be logged off automatically in 5 minutes.

Please enter a valid shipment identifier.

Air waybill number

DROP OFF (Screened)

 DROP OFF (UN-SCREENED)

PICK UP

Search Station information:

Station information

Customs and Payments

The location you searched for either does not exist or there is no service available at this location.

Products available at this station

Product Information

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://customer.unitedcargo.com/s/onlinebookingrequest/">My Cargo</a> page to get started. If you’re not registered yet, <a href="https://customer.unitedcargo.com/s/registration">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="http://www.unitedcargo.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://customer.unitedcargo.com/s/onlinebookingrequest">My Cargo</a> page to get started. If you’re not registered yet, <a href="https://customer.unitedcargo.com/s/registration">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="https://unitedcargo-stg-aws.ual.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://mycargo.unitedcargo.com/cargo/">My Cargo</a> page to get started. If you’re not registered yet, <a href="http://www.unitedcargo.com/en/us/book/getting-started.html">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="http://www.unitedcargo.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

United Cargo API Portal

index

Locate addresses, hours of operation, products serviced and specialized features at our facilities worldwide.

Book now - My Cargo Link

Station Information Hero Half Height

Hero Region

Booked with high boarding priority, UAPremium shipments are monitored from origin to destination. Whether it’s across the country or between continents, UAPremium moves your cargo quickly without sacrificing careful handling and customer support. Choose UAPremium to ensure your shipments arrive on time, every time.

Station Product Details- UAPremium

Air freight on time and on budget. GEN delivers excellent logistics value on an air freight network with worldwide scope and exceptional service. Choose GEN to leverage the global United network at the best price point for your logistics needs.

GEN (General Freight)

Station Product - GEN

Performance is the priority. When time is of the essence, EXP gets your shipment there faster. Whether it’s across the country or between continents, EXP moves your cargo quickly without sacrificing careful handling and customer support. Choose EXP to ensure your shipments arrive on time, every time.

EXP (Express Freight)

Station Product - EXP

As travel demand and government restrictions continue to impact our schedule, we've suspended all PetSafe and military pet transportation until further notice.
PetSafe® is here to get your dog or cat where they need to be safely and comfortably. Use PetSafe to transport pets to nearly 300 destinations. Our team loves animals as much as you do and will care for your pet throughout their entire journey.

Station Product - PetSafe

Thousands of daily flights, one quick shipping solution. A same-day solution that flies almost anywhere: QuickPak® offers expedited shipping across the global United network for cargo under 100 pounds (45.4 kilograms).Please note, for QuickPak shipments that include regulated dangerous goods, shipments must be accepted and processed 90 minutes prior to scheduled flight departure.

QuickPak®

Station Product - QuickPak

Protect and preserve lifesaving medical shipments. Transport human tissues or cell therapy treatments across the global United network with speed, careful handling and complete oversight by our expert team.

Station Product - LifeGuard

Your cold chain shipping solution for pharmaceuticals, biologics and more. Use TempControl to ship temperature-sensitive freight around the world with precision, expert handling and around-the-clock monitoring.

Station Product - TempControl

Funeral shipments handled with care. With a compassionate team of professionals helping you at every step, TrustUA simplifies the transportation of casketed and cremated human remains.

Station Product - TrustUA

For your most valuable, precious and priceless cargo. Book UASecure to ship your valuable cargo with the highest levels of security and specialized handling.

Facility Address

Customs and Payments