9/24/2025
United Cargo and CargoAi Partner to Expand Digital Connectivity in Airfreight
Chicago, IL – 09/24/25 – United Cargo and CargoAi have formed a strategic partnership to expand digital connectivity in the airfreight industry. The integration makes United Cargo’s domestic and international capacity available on CargoAi’s platform, where more than 23,000 freight forwarders can access real-time rates, bookable capacity, and eBooking for General Cargo and Express services. Capacity can be booked through the CargoAi marketplace as well as direct connections with leading Transport Management Systems (TMS), supporting greater visibility and automation across multiple booking channels.
The collaboration spans several key markets, including the United States (with domestic services), Canada, Ireland, the United Kingdom, Belgium, the Netherlands, France, Switzerland, Germany, Spain, and Portugal. This broad coverage provides freight forwarders with increased flexibility and access to global capacity, while giving airlines and digital platforms new opportunities to simplify processes and enhance efficiency.
A central feature of the partnership is the integration of CargoAi’s CargoMART Interline module, which automates the interline booking process. By enabling real-time capacity checks and instant e-bookings, the module reduces the need for manual communication and accelerates transactions. Already adopted by multiple carriers, the solution supports seamless API integration across more than 100 airlines, creating a standardized and efficient approach to interline bookings without requiring significant IT resources.
This development highlights the industry-wide move toward digitization, providing freight forwarders, airlines, and technology platforms with more streamlined, transparent, and connected booking processes. It reflects a shared goal to modernize cargo logistics and make capacity more accessible across an extended global network.
Matthieu Petot, CEO of CargoAi, commented:
"United Cargo’s decision to join the CargoAi ecosystem reflects a shared vision for the future of air cargo — one where digital connectivity, automation, and collaboration define how airlines and forwarders work together. By combining United Cargo’s global reach with our technology and Interline capabilities, we are building a foundation for a more agile, transparent, and customer-centric airfreight industry, ready to meet the demands of tomorrow’s supply chains."
Helen Kristensen, VP United Cargo SIGMA+ Team (Strategy, Innovation, Government, Marketing & AirMail) stated:
“This collaboration with CargoAi reflects our shared commitment to making air cargo booking more accessible, efficient, and transparent. By connecting our capacity with CargoAi’s digital platform, we’re creating new opportunities not only for our customers but also for the wider freight forwarding community and partner airlines.”
About United Cargo
United Cargo provides reliable, efficient shipping solutions through United Airlines’ global network, offering access to over 4,500 daily flights across six continents. From pharmaceuticals and perishables to e-commerce and aircraft parts, United Cargo transports a diverse range of commodities with speed and care.
Beyond air capacity, United Cargo operates an integrated trucking network, extending its reach to key regional and last-mile markets. Supported by advanced handling processes, digital tools, and a customer-first mindset, United Cargo ensures safe and seamless delivery throughout the supply chain.
With a strong commitment to operational excellence and continuous innovation, United Cargo is more than a logistics provider—it’s a strategic partner helping businesses stay connected in a fast-moving world.
As a leader in global air freight, United Cargo is proudly leading the movement of movement, connecting people, products, and possibilities every day.
For questions or comments regarding this press release, please contact us at cargo-communication@united.com.
About CargoAi
Industry’s fastest growing digital enabler, CargoAi is shaping and connecting the freight landscape through innovation. Led by industry experts, the company offers a complete ecosystem of digital solutions to drive frictionless procurement, payment and sustainability. CargoAi brings best-in-class technology standards, an ability to execute and a completeness of vision to transform the freight industry. With its latest product, CargoWALLET, CargoAi brings a technology-first freight payment solution to expedite global, secure and instant payments to 150+ countries and 47 currencies.
In 2025, CargoAi was awarded “Solution Provider of the Year” by Air Cargo Week, recognizing its leadership and innovation in airfreight digitalization.
It is also a member of CargoTech, whose mission is to be the one-stop-shop for digital transformation in the air cargo industry. CargoAi is headquartered in Singapore with teams in all continents. For more information visit www.cargoai.co.