United Cargo




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	International Telephone Numbers
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	U.S. Telephone Numbers
	Intra-US Shipping 1-800-UA-CARGO 1-800-822-2746 SPD 1-800-PACKAGE 1-800-722-5243 International Shipping 1-800-UA-CARGO 1-800-822-2746 Human Remains 1-800-468-1800

Performance Guarantee Claim Request

Company Name:
Your Name:
Title:	Mr. Mrs. Ms.
E-Mail:
Telephone:
Fax:	(optional)
Preferred method of contact:
Air Waybill Number:
	Carrier	Origin	Air Waybill
	Code	Airport code	number
Shipment date:	MM/DD/YY
Actual Shipper:
as shown on air waybill

Please indicate service purchased:

Reason for request
	Not boarded on planned flight(s).
	Other, please explain

*No refund will be paid if the delay was caused by weather conditions, mechanical delay of aircraft, or for any other reason beyond United's control. Surcharges and accessorial fees are non-refundable.

*Performance Guarantee claims requests must be submitted within 7 days of the promised time of availability.

*Tariff refunds are valid on flight movement only, not on the time the shipment is available at destination.