Cargo Revenue Accounting is responsible for the invoicing and collection of charges associated with the handling of air freight and small package shipments. They are also responsible for administering all cargo loss and damage claims.

Invoice Inquiries
If you have any questions regarding an air waybill charge that appears on your invoice, e-mail Cargo Revenue Accounting and include your air waybill number, date of shipment, account number, and invoice number. You can also fax us at (847) 364-2459 or write to us at the address below. Please include a copy of your invoice, original air waybill and an explanation of your inquiry.

United Airlines
Department WHQFA - Correspondence
P.O. Box 66100
Chicago, IL 60666-0100

Payment Inquiries
Payments of cargo invoices are due in ten days from invoice date and should include the return portion of the invoice. If inquiring on a payment, e-mail Cargo Revenue Accounting and include air waybill number, date of shipment, account number, check number, date, dollar amount, and explanation of your inquiry.

Air Waybill Copies
If you have a need to obtain a copy of a past air waybill, e-mail or send a fax to Cargo Revenue Accounting at 847-700-7848. There is a $25.00 charge for each copy provided.