EXP


Description

EXP offers global expedited air freight service for time-sensitive, priority shipments to cities around the world served by United Airlines. With EXP, your freight has access to priority boarding, reliable and proactive monitoring and the fastest transit times from acceptance to recovery, all with a performance guarantee.

Book your EXP shipment online today.


Your benefits

  • A guarantee that your freight has the highest priority boarding status
  • Greater access to high-demand flights
  • A reservation for EXP can be made at any time up to tender
  • Fixed drop-off and delivery times at every station
  • Shipment weight and size are limited only by aircraft capabilities
  • Service is available system-wide on scheduled United flights
  • Timely proactive coordination and communication
  • Guaranteed performance: We are committed to moving your freight as booked, or we will refund 80% of the freight transport charge up to a maximum of $5,000 USD per United air waybill

Booking

EXP shipments may be booked online or by phone.

  • Online: Registered users may proceed to My cargo. If you are not yet a registered user, please register today.
  • Phone: Contact our dedicated Customer Service team or your local United Cargo Sales Office.

Air freight shipments must meet specific TSA security requirements before being transported on passenger or cargo aircraft.

Acceptance times

SHIPMENT ACCEPTANCE AT ORIGIN

Minimum times (prior to scheduled flight departure)

International shipments

Screened cargo
Gateway locations*

180 min

Screened cargo
All other locations

120 min

Unscreened cargo
Gateway locations*

180 min

Unscreened cargo
All other locations

120 min

Intra-U.S. shipments

Screened cargo
U.S. hub locations**

120 min

Screened cargo
All other locations

120 min

Unscreened cargo
U.S. hub locations**

120 min

Unscreened cargo
All other locations

120 min

* The gateway location is the station where the shipment is loaded on an international flight.
** United’s U.S. hub locations are DEN, EWR, IAD, IAH, LAX, ORD and SFO.


Recovery times (after actual flight arrival)

International shipments

180 min

Intra-U.S. shipments

120 min