Priority boarding

• When you ship EXP you are guaranteed your freight has the highest priority boarding status and access to high demand inventory

Last Minute Reservations

• Making your urgent shipment booking can now be last minute. A reservation for EXP can be made anytime up to acceptance.
• Shipments may be booked online or by contacting United Cargo or your local Sales Office. In North America, contact United Cargo at 1-800 UA Cargo.

Short transit times

• Drop your EXP freight 2 hours prior to the scheduled departure time and 3 hours for international freight dropped at United *gateway locations.
• Recover your EXP shipments 2 hours after the flight arrival for US domestic shipments and 3 hours for international freight.
• Extra handling time is required for hazardous materials. For details on location and hours of operations check information.

Enhanced Shipment Handling

• Highest priority boarding status.
• Shipment weight/size limited only by aircraft capabilities.
• Service available systemwide on scheduled United Airlines flights.

Proactive Monitoring and Notification

• For your quality assurance we monitor your EXP shipments. If on occasion we cannot meet our commitment, we offer you timely proactive coordination and communication to resolve the situation.

100% Guaranteed Performance

• Our commitment to our customers - move your freight as booked or United will guarantee your money back, limited to a maximum of USD 5,000.00 per United air waybill.

* The gateway location is the station where the shipment is loaded on an international flight.