Priority boarding and capacity assurance

• When you ship EXP you are guaranteed your freight has the highest priority boarding status and access to high demand inventory

Last Minute Reservations

• Making your urgent shipment booking can now be last minute. A reservation for EXP is required up to 4 hours prior to the scheduled departure of the flight.
• Shipments may be booked online or by contacting United Cargo or your local Sales Office. In North America, contact United Cargo at 1-800 UA Cargo.
• Online shipments must be booked 4 hours prior to scheduled flight departure.

Short transit times

• Drop your EXP freight 2 hours prior to the scheduled departure time for US domestic shipments and 3 hours for international freight.
• Recover your EXP shipments 2 hours after the flight arrival for US domestic shipments and 3 hours for international freight.
• Extra handling time is required for hazardous materials. For details on location and hours of operations time check station information.

Enhanced Shipment Handling

• Special handling includes; priority boarding status, exclusive drop off and staging areas and dedicated cargo handling teams.
• Shipment weight/size limited only by aircraft capabilities.
• Service available system wide on scheduled United Airlines flights.

Proactive Monitoring and Notification

• For your quality assurance we monitor your EXP shipments. If on occasion we can not meet our commitments we offer you timely proactive coordination and communication to resolve the situation.

100% Guaranteed Performance

• Our commitment to our customers - move your freight as booked or United will guarantee your money back, limited to a maximum of USD 5,000.00 per United air waybill.