U.S. telephone numbers

Intra-US Shipping
1-800-UA-CARGO
1-800-822-2746

International Shipping
1-800-UA-CARGO
1-800-822-2746

Product specific
telephone numbers


Lifeguard (medical shipments)
1-800-863-8666

PetSafe (live animals)
US Customers: 1-800-575-3335
Outside the US: +1-832-235-1541
Book Online

QuickPak (small package)
1-800-UA-CARGO
1-800-822-2746

TempControl (temperature-controlled shipments)
1-877-525-4628

TrustUA (funeral shipments)
1-855-822-2737

Contact us


United Cargo has a dedicated staff to answer your questions about using this website, arranging shipments, and billing inquiries.

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Or, write to us at:

United Airlines
Cargo Customer Service
600 Jefferson Street
Houston, TX 77002
United Airlines
Cargo Revenue Accounting - WHQFA
P.O. Box 66100
Chicago, IL 60666-0100