Operational bulletins

United Cargo Relocating Operations in IND     12/05/16

United Cargo is announcing that effective December 5, 2016, we will transition to a new location and service partner at Indianapolis International Airport (IND). Our new facility is in the same building as our current location.

Our new service partner in IND is Air General, Inc. Air General is family-owned and family-run company that has provided customers with consistent, top quality cargo handling since 1961. Air General currently partners with United Cargo at several other cargo locations in the U.S.

Here are the details of United Cargo’s IND freight facility operations effective December 5:

Service Partner:
Air General

7899 South Service Road, Suite E
Indianapolis, IN 46241

Phone Number:

Fax Number:

Customer Hours of Operation:
Monday – Friday: 05:00-23:30
Saturday: 05:00-14:00
Sunday: Closed

Customers should continue to tender and recover all freight, QuickPak and PetSafe shipments at our current location until December 3. All shipments should be tendered and recovered at our new location effective December 5. Also, consignees of international shipments arriving in IND should note that our import FIRMS code is changing. The new FIRMS code effective December 5 is HAH5.

Please note also that effective December 5, all ancillary fees, including import service charges and storage fees, will be payable to United Cargo in IND. These fees will no longer be payable to our cargo service partners. All payments must be made by debit card, credit card or on a United Cargo customer account. United Cargo is cashless and does not accept cash or checks as payment.

Customers who wish to set up a credit account with United Cargo visit the home page of this website and click "Register," then "Request an account to ship with us" to complete the online application. Customers applying for new accounts solely for the purpose of paying import service/terminal handling and storage fees should include "Destination Charges Account" in the subject line of the application email. We will expedite the review and approval of these applications.

United Cargo appreciates your business and thanks you for your support. We look forward to partnering with Air General to continue to provide fast, secure, reliable shipping to and from IND.

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